Serviced accommodation & short-term rentals

Websites and software for serviced accommodation.

Direct-booking websites, booking and property operations software, and integrations with the tools you already use. We also build ERP-connected pet commerce, EHR and telemedicine platforms, and websites for local service businesses.

Serviced accommodation

Direct-booking websites and custom software for accommodation operators, property managers and the teams running each stay.

Direct booking

Property pages, enquiry forms and booking journeys that help guests choose accommodation and make a reservation.

Operations

Custom tools for availability, reservations and the tasks your property team handles around each stay.

Connected tools

Integrations between your website, booking systems, payments and business tools to reduce repeated data entry.

We can build a new platform or improve the software you already use, with ongoing maintenance and development.

Pet food & pet care commerce

Ecommerce platforms for pet retailers, brands and distributors, connecting sales channels with stock, fulfilment, finance and ERP systems.

Health tech

Cloud-based EHR and telemedicine platforms for appointments, patient records, clinical notes, billing and video consultations.

Marketing & local-search websites

Fast websites with clear service and location pages, enquiry forms, and technical SEO foundations for your marketing team.

Businesses We Build and Support Software For

Smart Vent logo
PurpleCloud logo
ComfyWorkers logo
Feels The Look logo
HITYAH.com logo
Will They Pay logo
VIP Drains logo
The Right Property Group logo
Petico.my logo
Sydney Relining Company logo
Occy logo
House & Home logo
High Demand Power Poles logo
Findatrade logo
Proximity Plumbing logo

Where We Can Help Your Business

Our main focus is the software around serviced accommodation and short-term rental businesses: the website, bookings, property operations and connections between them.

We also work with pet retailers and brands, health tech teams, and local service businesses. Each needs different software and workflows.

The software around your business

Built to support the people doing the work.

Websites

Booking and enquiry journeys

Custom software

Tools for business workflows

Integrations

Connections between systems

Ongoing support

Maintenance and development

Serviced Accommodation & Short-Term Rentals

Direct-booking websites, custom booking and property operations software, integrations and ongoing development.

Pet Food & Pet Care Commerce

Ecommerce platforms connecting sales channels with stock, fulfilment, finance and ERP systems.

Cloud EHR & Telemedicine

Platforms for appointments, patient records, clinical notes, billing and video consultations.

Marketing & Local-Search Websites

Fast websites with clear service pages, location structure and enquiry journeys, built alongside your marketing team.

What We Build for Each Business

Accommodation: direct-booking websites and property operations software

Pet commerce: stores connected to stock, fulfilment and ERP

Health tech: cloud EHR and telemedicine platforms

Local businesses: marketing websites built around services and locations

The Development Work Behind These Services

Websites, custom software, integrations and continued support, shaped around the work your team needs to do.

Enterprise Web & Platform Systems

Enterprise Web & Platform Systems

Custom booking and operations platforms for accommodation businesses, and EHR and telemedicine products for health tech teams.

Learn more about Enterprise Web & Platform Systems

Omnichannel & ERP-Integrated Commerce

Omnichannel & ERP-Integrated Commerce

Pet commerce platforms that connect storefronts, inventory, order fulfilment and ERP systems.

Learn more about Omnichannel & ERP-Integrated Commerce

Field & Mobility Operations Systems

Field & Mobility Operations Systems

Tools for property and field teams to coordinate jobs, record work and keep operations updated.

Learn more about Field & Mobility Operations Systems

Systems Integration & Workflow Automation

Systems Integration & Workflow Automation

Connections between booking systems, payments, ERP and business tools, reducing repeated data entry.

Learn more about Systems Integration & Workflow Automation

Product Engineering & Long-term Platform Support

Product Engineering & Long-term Platform Support

Ongoing maintenance and development for your software and websites as requirements change.

Learn more about Product Engineering & Long-term Platform Support

How We Plan, Build and Support Your Project

Understand the workflows

Understand the workflows

Review the business, existing tools and requirements with the people who use them.

Agree the scope

Agree the scope

Define the first delivery, the systems it needs to connect and the work involved.

Build in stages

Build in stages

Develop the agreed features and review progress with your team.

Test the workflows

Test the workflows

Check booking, order, clinical or enquiry journeys against the agreed requirements.

Support and improve

Support and improve

Maintain the software and plan further development as your business changes.

Featured Case Studies

See our work in pet commerce, workforce accommodation and websites for local service businesses.

Petico

Petico

E-Commerce Platform

A high-volume retail platform serving pet owners across Southeast Asia, built to hold up as catalogue, order volume, and fulfilment complexity all grew together.

Read the Petico case study
ComfyWorkers

ComfyWorkers

Accommodation Platform

Engaged at the concept stage, before there was a specification to build against. We built the prototype, wrote the module specification from it, then delivered and scaled the live platform.

Read the ComfyWorkers case study
Proximity Plumbing

Proximity Plumbing

Service-Area Website

A Sydney plumbing business held back by the shape of its existing site — no structure local search could read, slow pages, and an architecture built without either in mind. Rebuilt around service and suburb combinations, and supported continuously since 2020.

Read the Proximity Plumbing case study

Client Testimonials

Hear from the founders and business teams we have worked with on platforms, websites and ongoing development.

Why Teams Choose Vital

Many teams come to us when internal tools start limiting growth or a change feels inevitable. We help stabilize, restructure, and extend systems before that point.

Inventory numbers are close but never exact. Reconciliation takes time but feels manageable. The system is working, technically.

A new marketplace is added. A promotion runs differently than expected. A return is processed and the inventory count does not update until the next morning.

Someone on the team starts keeping a spreadsheet. Then two people are keeping spreadsheets. Finance asks operations to check the numbers before the month-end close.

A failed integration during a peak sales event creates customer-facing errors. The team realises the architecture cannot handle the next stage of growth.

We assess which integrations are working, which are fragile, and which are creating the most operational drag. Not everything needs to change.

Data contracts, sync logic, and failure handling are redesigned around actual operational requirements; not what was achievable when the original system was built.

New channels and integrations are added to the rebuilt layer without disrupting the commerce operations already running in production.

Finance and operations are looking at the same numbers. Reconciliation is a check, not a process. The team can add channels without dreading what it will break.

Questions Before We Start

Whether you need a new website, custom software or help with an existing platform, these are useful questions to discuss first.

Message Us

Not necessarily. We assess what is working and what needs attention, then agree what to retain, improve or replace.

We review the systems and their integration options first, then define the connections and development work needed.

Yes. We can work from an initial idea, develop a prototype and agree the requirements before the production build.

Our website work covers development, performance and technical and on-page SEO foundations. Your marketing or SEO team owns content strategy and search campaigns.

Yes. We begin with an assessment of the current code, workflows and integrations before recommending the work.

We can provide maintenance and continued development, with the scope agreed around your platform and your team's needs.

Tell Us What You Want to Build or Improve

Share what your business does, the tools you use and where you need help. We will discuss the work and the next step.

A conversation about your project and the work it needs.
Shailesh Joshi

Shailesh Joshi

Founder, Vital Technolabs

A development partner for the whole project

Agree the work

Goals, workflows and the first delivery.

Build & connect

Websites, software and integrations.

Support & improve

Maintain and extend as the business changes.